Privacy Policy for QA Live Check Physio

At QA Live Check Physio, we are committed to protecting your personal data and your privacy in accordance with the UK General Data Protection Regulation (UK GDPR). This policy outlines how we collect, process, and store your information.

What Personal Data We Collect

We collect personal data that is necessary for the provision of physiotherapy services. This includes your name, contact details, date of birth, and comprehensive clinical notes regarding your physical condition and treatment history. We may also collect financial information necessary for processing payments.

How We Use Your Data

We use your data to provide you with high-quality physiotherapy care, manage your appointments, communicate with you regarding your treatment plan, and meet our legal and regulatory obligations as healthcare practitioners.

Legal Basis for Processing

Our legal basis for processing your data is generally based on the performance of a contract for physiotherapy services. For sensitive health data, we process this information under the basis of providing medical diagnosis and the provision of health care treatment.

Data Retention

We retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected. [state your retention period here, for example typically 8 years for clinical records]. In instances where data is used for accounting and legal compliance, we will keep records for [state your retention period here, for example typically 7 years for accounting and legal purposes].

Your Statutory Rights

Under UK GDPR, you have several rights regarding your personal data. You have the right to access the personal data we hold about you. You have the right to request that we correct any inaccurate information. You have the right to request the erasure of your data in certain circumstances. You have the right to object to or restrict our processing of your data, and the right to data portability.

Cookies

Our website may use cookies to improve your user experience. Cookies are small text files placed on your device to track site usage. You can manage your cookie preferences through your browser settings at any time.

Contact Information

If you have any questions about this policy or wish to exercise your rights, please contact us using the details below:

QA Live Check Physio
Address: [Add your business address]
Email: [Add your contact email address]
Phone: [Add your phone number]